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Sales

FAQ

Protect Your Website Today

Is this a hosted service?

No. Password Sentry is a self hosted application that runs on your web server. Pay once and it's yours: no recurring fees.


What are the requirements?

Please see the Requirements section.


Is Password Sentry (PS) easy to install and setup?

Yes. The app includes a web-based Installer which will guide through the installation process: Click Here for Installer Demo. Then you will have access to the PS AdminCP which is as easy to setup: self-guided.


Do you have a free or trial version?

Yes. We have released the FREE version of Password Sentry:

Download FREE Version of PS8

The FREE version has most of the features and functionality of the PAID version with the following exceptions:

Password Sentry Updates No ProxyVPN (PVPN) plugin.
Password Sentry Updates No AuthForm (AF) plugin.
Password Sentry Updates No InterLinking (IL) plugin.
Password Sentry Updates No BandwidthMonitor (BM) plugin.
Password Sentry Updates No user suspensions, but you are alerted (email and/or text message) when password sharing is detected.

The FREE version allows people to try out our app on their server to get a feel of how Password Sentry works. If and when you wish to upgrade to the PAID version, it's just a matter of purchasing a PS license, and then upgrading via the web-based PS AdminCP to convert from the FREE version to the PAID version.

Can I install Password Sentry on multiple domains?

Password Sentry can be installed on one domain per license. To install Password Sentry on more domains, you need additional licenses. Additional licenses are sold at discounted price points, based on a sliding scale.


Are Password Sentry files obfuscated?

No. Password Sentry files are not obfuscated. The source code is 100% non-encrypted. You can edit the source code for your own personal use. However, NOT recommended since any changes will be lost when you update, and you may corrupt files which could cause the app to fail. It is best you approach us with suggestions to improve the app, and we may introduce them in a subsequent update. We update the app on a regular basis.


Is Password Sentry (PS) easy to update?

Yes. The app can be updated via the web-based PS AdminCP.


How quickly are orders processed?

Immediately 24/7. All day everyday, including holidays.


Can you install Password Sentry for me?

Yes. We provide FREE installation. Usually same day if request received (via Jobber in the Client Area) during regular office hours (9am - 5pm Pacific Time). Otherwise, next day. Note that an installation is a one time service: To have us perform updates requires a small fee payable in advance. However, NOT usually necessary since the app is quickly and easily updated via web-based PS AdminCP.


Can I move Password Sentry from one server to another?

Yes, as long as you update your license's domain name (via My Account in the Client Area). Note that you can only have one installation each Password Sentry license you run, so you will need to remove the script/site from the old server you are moving from.


Can I get a refund for my purchase?

We do not provide refunds unless the app cannot be installed on the client server. We reserve the right to request server access to try to install the app before we grant a refund. Refunds return 100% of your purchase cost. You have 30 days from purchase date to request a refund.